This Privacy Policy explains how Pure Health BV DBA Pure Health Medical Clinic (“Pure Health”, “we”, “us”, or “our”), located at #139E Union Road, Cole Bay, Sint Maarten, collects, uses, and protects your personal information when you visit purehealthbv.com (the “website”) and purchase memberships or services from us. By using the website and completing a purchase, you agree to the practices described in this policy.
Information we collect
When you use our website or place an order, we may collect: your name; contact details such as email address, telephone number, and billing address; account login details if you create an account; order and transaction history; and communications you send us. We also automatically collect limited technical information such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.
How we use your information
We use your information to process and fulfil your orders and memberships; to communicate with you about your orders, account, and support requests; to operate, maintain, and improve the website; to prevent fraud and keep the website secure; and to comply with our legal and regulatory obligations. We do not sell your personal information.
Payment processing
Payments on this website are processed securely by our third-party payment providers. Card payments (Visa / Mastercard) are handled by Fygaro, and local bank payments are handled by Sentoo. Our online store is powered by WooCommerce. When you pay, your card or banking details are entered into and processed by the payment provider’s own secure, encrypted systems — we do not receive or store your full card number on our servers. Each provider processes your payment information in accordance with its own privacy policy and applicable payment-industry security standards.
Cookies and tracking technologies
We use cookies and similar technologies to keep the website functioning (for example, to remember the contents of your cart and keep you logged in), to remember your preferences, and to understand how the website is used so we can improve it. You can control or disable cookies through your browser settings, though some parts of the website may not function properly without them.
How we share your information
We share your information only as needed to run our business: with the payment providers named above to process your payments; with service providers who host, maintain, or support the website (including our hosting provider); and where required by law, regulation, or a valid legal request, or to protect our rights, users, or the public. We require our service providers to protect your information and to use it only for the services they provide to us.
Data retention
We keep your personal information for as long as needed to provide our services, maintain your account and order records, and meet our legal, accounting, and regulatory obligations. When it is no longer needed, we securely delete or anonymise it.
Data security
We take reasonable technical and organisational measures to protect your information, including serving the entire website and checkout over an encrypted HTTPS/SSL connection. No method of transmission or storage is completely secure, but we work to protect your information and to address any security issues promptly.
Your rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below and we will respond in accordance with applicable law.
Children’s privacy
The website is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
Medical services
This website is used to purchase memberships and services and to communicate with us. Any medical or clinical information you provide in the course of receiving care from Pure Health Medical Clinic is handled separately as part of our clinical services and is subject to the confidentiality obligations that apply to health care.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a revised effective date. Your continued use of the website after any change indicates your acceptance of the updated policy.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at purehealthbv@gmail.com, by WhatsApp at +1 (721) 554-3045, or by mail at Pure Health BV, #139E Union Road, Cole Bay, Sint Maarten.